Return policy

Refund & Return Policy

We want you to be fully satisfied with your purchase. If for any reason you are not satisfied, you may request a return under the following conditions:

1. Return Period: All return requests must be made within 7 days of receiving your order.

2. Product Condition: Returned items must be in unused, original condition, with all tags, accessories, and packaging intact.

3. Return Shipping: Customers are responsible for the return shipping cost.

4. Refund Process: Once we receive and inspect the returned item, a refund will be issued to your original PayPal account. Please note that it may take 3–5 business days for the refund to appear in your account.

5. Exclusions: Items that have been used, damaged, or altered cannot be refunded.

For any questions or assistance with a return, please contact our customer support via email: chloelvy1@hotmail.com before sending the item back.